Shipping policy

At HarborWear, we want to make your shopping experience simple and worry-free. To ensure every customer can enjoy our products, we proudly offer free shipping on all orders across the United States — including Alaska, Hawaii, and all U.S. territories.

Processing Time

  • Orders are processed within 2–3 business days after payment confirmation.

  • You will receive a shipping confirmation email with tracking details once your order has been dispatched.

Delivery Timeframes

  • Standard delivery usually takes 5–12 business days for all U.S. locations, including Alaska, Hawaii, and U.S. territories.

  • Delivery estimates will be displayed at checkout and confirmed by the carrier.

Delivery Service

  • All sofas and large furniture items are shipped through professional freight or specialized furniture carriers to ensure safe handling and transport.

  • Carriers may contact you directly to schedule a delivery window.

  • Standard free shipping includes delivery to the first accessible point of entry (such as your doorstep, lobby, or garage).

In-Home Delivery & Assembly (Optional)

  • At this time, our standard free delivery service includes drop-off at your door.

  • In-home delivery, setup, and assembly services may be available in certain areas for an additional fee. Please contact us at info@harborwear.shop to request these services.

Inspection at Delivery

  • We recommend inspecting your order at the time of delivery.

  • If you see visible damage to the packaging or product, please note it with the delivery carrier and notify us immediately at info@harborwear.shop.

  • For hidden damages discovered after unboxing, please report the issue to us within 7 days of delivery, including photos of the damage.

Shipping Restrictions

  • We provide free shipping to all 50 states and U.S. territories.

  • Deliveries cannot be made to P.O. Boxes. Please provide a valid physical address during checkout.

Delays

While we work closely with our carriers to meet estimated delivery times, delays may occasionally occur due to weather, logistics, or high seasonal demand. If a delay affects your order, our customer service team will notify you and provide updated delivery information.